Effective date: June 1, 2021
We collect several different types of information for various purposes. The information we collect depends on your interactions with us, the Products you use, your location, the privacy settings you choose and applicable law.
We may receive your personal information from third party sources and marketing and research partners. Use of our Products may also provide your personal information when they identify you as a billing, support or technical contact, or when inviting you to use our Products or attend our events. If you integrate or link a third party service with our Site or Products, we may receive personal information about you from that third party service based upon the settings and permissions you’ve established with such third party service and that third party service’s privacy practices.
The types of information we collect from third parties may include contact information, demographic data, and content and communications. We use this information to maintain and improve the accuracy of the records we hold about you, identify new customers, and provide a more tailored advertising experience. We may combine this information with other information we collect about you through our Site and Products.
When you are asked to provide personal information, you may decline, but doing so may limit the use of certain products or their capabilities. We are not responsible for the data policies and procedures of any third parties, and you should review the privacy policies of each website you visit.
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
These cookies are set by a range of social media services that we have added to the Site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
We may collect information using Web beacons. Web beacons are electronic images that may be used on our Site, Products, or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and to tell if an email has been opened and acted upon.
We may employ third party service providers to facilitate and provide our Products on our behalf, perform related services or assist us in analyzing how our Products are used. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose if you opt out of their usage of your data.
We may use service providers to monitor and analyze the use of our Products.
We may use the collected personal information for various purposes:
We may use your personal information in the operation and administration of the Site and to provide, operate and maintain the Products.
We may send you service, technical and other types of notifications (such as distribution and Product updates, patches and fixes) in providing the Products and necessary functionality.
If you request online support or if you contact us by other means including via a phone call, we process your personal information to perform our obligations under our agreement with you and/or (if we have not entered into an agreement with you) to the extent it is necessary to fulfill your requests and communicating with you.
We may use your personal information to analyze trends and track your usage of and interactions with our Site, Products and marketing activities in order to improve such and provide you with more relevant content and service offerings.
We may use your personal information to review compliance with our agreement with you or your organization to the extent that it is in our legitimate interest to ensure adherence to the relevant terms.
We may use your personal information to promote the safety and security of our Site and Products, including to investigate and prevent fraudulent transactions, unauthorized access to the Site or Products, and other illegal activities.
We may use your personal information to complete transactions and send you related information, including purchase confirmations and invoices, to perform our agreement with you and to extent necessary to accomplish our transactional interests.
We may use your personal information to plan and host events or webinars for which you have registered or that you attend, including sending related communications to you, billing, registration and to connect with other event attendees, to perform our agreement with you, or to the extent necessary to fulfill your requests to attend any such events.
We may use your personal information for marketing purposes in accordance with your preferences, such as to communicate with you about services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
We may share your personal information in the following situations:
In the event you provide your consent, we may disclose your personal information to third parties.
We may disclose your personal information to our sponsors and co-sponsors of an event, whose information we believe may be relevant to you, or to research and advisory firms whose reports are offered through our Site.
We may share your personal information with our third party vendors and service providers that we use to provide services such as payment processing, reselling products or services, support ticket portals, secure transfer software, cloud hosting, video conference services, marketing automation platforms, project management tools, registration services, collaboration and communication tools, data backup services, and professional services.
We may share your personal information if we are involved in a company transaction such as a merger, acquisition, share or asset sale, reorganization, or financing or in the event of a bankruptcy, dissolution, or similar proceeding.
Under certain circumstances, we may disclose your personal information if required to do so by law, subpoena, in response to valid requests by public authorities (e.g. a court or a government agency).
We may disclose your personal information to: (a) enforce our agreements; (b) to protect and defend our rights or property; (c) to prevent or investigate possible wrongdoing in connection with the Products; (d) to protect the personal safety of users of the Products or the public; or (e) to protect against legal liability.
If you wish to request access, correction, or deletion of any of your personal information held by us or a change in the way we use your personal information (for which we reserve the right to charge you a fee, as permitted by applicable law), please submit your request to firstname.lastname@example.org. However, we may decline requests that are unreasonable, prohibited by law, or are not required to be honored by applicable law.
You can stop receiving promotional emails from us by clicking on the “unsubscribe link” provided in such emails or by contacting us at the contact details set forth below. We make every effort to promptly process all unsubscribe requests. If you opt out, we may still send you transactional communications (e.g., non-promotional emails such as emails about training and events you registered to attend and technical or security notices).
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove cookies and to reject cookies. If you choose to remove reject cookies, this could affect certain features or services of our Site or Products.
Our third party analytics and service providers may provide you with options to opt-out of certain information collection.
If the processing of personal data about you is subject to European Union data protection law (such as the GDPR), you have certain rights with respect to that data:
You may exercise the rights above by e-mailing us at email@example.com
The California Consumer Privacy Act (“CCPA”) requires businesses that collect personal information from California residents to make certain additional disclosures. The CCPA applies to you if you reside in the State of California. The CCPA provides California residents with the following rights:
If you are a California resident seeking to exercise your CCPA rights, or if you are an authorized agent wishing to exercise CCPA rights on behalf of someone else, please e-mail us at firstname.lastname@example.org.
Please note that to protect your personal information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent’s identity to protect your personal information.
As described in detail in Section 1 “Personal Information Collected” above we may collect the following categories of information about you through you visiting our Site or the Products:
We care about the security of your personal information and take reasonable and appropriate technical and organizational measures designed to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction of personal information – remember that no method of transmission over the Internet or method of electronic storage is 100% secure. No security system is impenetrable, and we cannot guarantee the security of our systems or your information. For this reason, you should be mindful of the information you provide to us.
If you are located in the European Economic Area (EEA), Cequence Security, Inc. is the data controller of your information. Our legal basis for collecting and using the personal information in Section 5 “Use of Personal Information” will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information only where we have your consent to do so, where we need the personal information to perform under an agreement with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform under an agreement with you, we will indicate this at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as the possible consequences, if any, if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of a third party), we will indicate to you at the relevant time what those legitimate interests are.
If you have questions about the legal basis for processing or want to find out more, please contact us at email@example.com.
We retain personal information as long as necessary for the purposes for which the personal information is used and for longer periods as necessary for us to comply with applicable law. For example, we retain your account information for as long as your account is active or as needed to provide you with Products you have requested or authorized, including maintaining and improving the performance of the Products and protecting system security. We also retain personal information as needed to maintain appropriate business and financial records, protect our legal interests, resolve disputes, or comply with legal or regulatory requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will store your personal information using appropriate security measures and take appropriate steps designed to isolate it from any further processing until deletion is possible.
Our Site and Products do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at firstname.lastname@example.org. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.